Resources

Good to know.

How ordering, shipping, documentation and storage work at StimuTide.

How ordering works

Add compounds to your basket, then pay by card at checkout when it’s offered, for US addresses. Or send your basket as a quote request, and we’ll reply by email with price, stock, shipping and how to pay. A quote request charges nothing, and in-stock orders ship the same business day payment clears. Dispatch is separate from delivery.

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Product documentation

Ask which specifications and lot documents are available for your selected material. Include the product, pack size and lot number if you have one.

Storage and handling

Keep materials sealed and follow the product-specific label and documentation. Requirements vary by compound, preparation and format; ask for clarification before handling an unfamiliar material.

Shipping

In-stock orders ship the same business day payment clears. Dispatch is separate from delivery. Free 2-day shipping on orders $200+ after 2-for-1 and volume savings, by FedEx 2 Day or UPS 2nd Day Air. FedEx Overnight is available too, and USPS Priority Mail Express covers PO boxes, military and rural addresses. Free Research Water on orders $200+, while in stock. You see the shipping cost before you pay.

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Sold out?

Anything sold out has a button to join our list, so you hear about new releases and restocks. You can unsubscribe at any time.

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Order numbers and references

Every quote request and message gets a short reference, like ST-4F2A9C, and your order number is on every email about your order. Include it when you email support@stimutide.com, and we’ll find it right away.