StimuTide / Help center
How can we
help?
Answers about ordering, testing records and shipping, and a quick way to reach our team.
01 / Contact
Send us a message.
Use the contact form for any question about a compound, an order or shipping, or email support@stimutide.com. We reply by email. You’ll get a reference. Include it if you write again.
02 / Testing records
Ask for the testing record you need.
Tell us the material, pack size and lot number if you have one, and we’ll confirm which specifications and lot documents are available. Product images illustrate the packaging. A testing record applies only to the lot it identifies.
03 / Ordering & shipping
Free 2-day shipping on orders $200+.
Add compounds to your basket, then pay by card at checkout when it’s offered, for US addresses. Or send the basket as a quote request, and we’ll email you the price, stock, shipping and how to pay. A quote request charges nothing. We pack it carefully, and your order ships the same business day payment clears.
Orders of $200 or more after 2-for-1 and volume savings ship free by FedEx 2 Day or UPS 2nd Day Air. FedEx Overnight is available too, and USPS Priority Mail Express covers PO boxes, military and rural addresses. Orders of $200 or more also get a free Research Water, while it’s in stock. All sales are final.
04 / Existing requests
Following up?
Include your order number or reference and tell us what you need. Please never send card details in a message or email.
05 / Email preferences
You stay in control.
Signing in never signs you up for marketing. Change your email preferences from your account at any time, or use the unsubscribe link in any marketing email.
Open your email preferences06 / Research use only
For laboratory research.
StimuTide supplies compounds for laboratory research only. They are not for human or veterinary use, and we don’t provide medical or dosing advice.
Research-use terms